Payment Options and Assistance
At Columbia Associates, we understand that managing your mental health is a top priority, and we aim to make the payment process as smooth and stress-free as possible. On this page, you’ll find essential information about payment options, insurance providers, and assistance for those facing financial hardship. 
Payment Options and Assistance
At all of our Columbia Associates clinics, we strive to ensure that you can use your insurance to cover high-quality care. At times, insurance plans will have mental health copays, or there may be situations in which some financial agreements are developed between a care team and a client.
We are working on a new, simplified and improved billing process. For now please see the below information to address any billing questions. Please note that the billing support teams may take some time to follow up on requests.
If you have questions regarding a bill for an appointment or service please call the HST Billing Team (PFS) at (800) 634-0201 ext. 40 or email the PFS team at rosec@hstbilling.com.If these options do not resolve your concern, please contact your clinic directly.
Insurance Billing
We work with a range of insurance providers to help cover your mental health services. Check our list of accepted insurance providers below – but do not be alarmed if you don’t see your insurance provider! We may be able to accept insurances not listed here.
Financial Hardship Assistance
We believe that mental health care should be accessible to all, regardless of financial circumstances. If you’re experiencing financial hardship and need assistance with your bills, please complete our Financial Hardship Form. Our team will work with you to find a solution that fits your needs.